Web Application and Website Support

Your web application or website is up and running and producing results – end of story. Not quite. It’s important that you have somewhere to turn to if issues arise or you have any questions or you need some routine maintenance.

EGN Systems can offer you the following support…

• Content maintenance, should you not wish to do it yourself.
• Minor cosmetic updates.
• Bug fixing (hopefully uncalled for, but you never know).
• Assistance with hosting issues.
• Answering questions.
• Scoping future requirements.
• Best endeavours to respond within 24 hours.
• Generally being available and helpful.

These services can be provided on a routine / regular basis or an occasional / as-required basis. Cost can be fixed per ‘case’ or an annual support arrangement can be set up to cover all ‘cases’. Whatever suits you best.

Whatever option you choose you can rest assured that help is always at hand.